Support

We're happy to help — most answers are below.

Email us

Anything not covered here? Reach the team directly:

support@padeland.io

Frequently asked

How do credits work?

Padeland is pay-per-game — no subscription. You buy a credit only when you host a session; one credit unlocks one hosted game. Joining a friend's game is always free, and your stats, friends and chat are free forever.

How do friends join my game?

When you create a session you get a 6-character code. Share it (or send an invite from your friends list) and they enter it to drop straight into the lobby — no account required to play.

How do I sign in?

Signing in is passwordless: enter your email and we send a one-time magic link. Tap it and you're in. Signing in saves your match history and lets you add friends, and your credits travel with your account across devices.

I'm not getting notifications

Notifications are sent for new games and polls (not for every message). Make sure you allowed notifications when prompted — you can re-enable them any time in your phone's Settings under Padeland.

Can I play without an account?

Yes. You can host and join games as a guest. Signing in is optional and just unlocks history, friends and the group chat.

How do I delete my account or data?

Email support@padeland.io from your account's email address and we'll remove your account and associated data. See our Privacy Policy for details.